Corporate Head Office

Big C Mobiles Pvt. Ltd.
Big C Tower, D.No. 1-99/2/B,
Image Hospital Lane, 5th Cross Road,
Vittal Rao Nagar, Madhapur,
Hyderabad, Telangana – 500081, India

Customer Support

Toll-Free Number: 1800 123 4578
eMail: customercare@bigcmobiles.com
Working Hours: 08:30 AM – 08:00 PM (All Days)

Our support team is available to help with:

• Online order queries, tracking, and returns
• Product information and availability
• Store location details
• Exchange and warranty guidance
• Feedback and service-related issues

Visit Our Stores

With 250+ retail stores across Andhra Pradesh, Telangana, and Tamil Nadu, you’re never far from your nearest Big C experience center.
To find the store closest to you, visit our Store Locator page or call our customer care number for directions and availability.

Online Enquiry

You can also reach us anytime by submitting your query to customercare@bigcmobiles.com
Our team will respond within 24–48 business hours.

Important Notice

• For order or warranty issues, please include your Order ID, Invoice Number, and Contact Details in your message for faster assistance.
• Please do not share any personal banking or card information via email or phone, except through secure payment channels on our official website.

We Value Your Feedback

Your satisfaction drives us.
If you’ve recently purchased from Big C — online or in-store — we’d love to hear your feedback.
Please share your experience here:

Click Here to Submit Feedback