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Big C believes in helping its customers as far as possible, and has, therefore, a liberal cancellation policy.
If you are not entirely satisfied with your purchase, we are here to help you with the cancellation process. Here are the terms and conditions for such cases-If you want to cancel an order, it must be done within 24 hours of placing an order.
There is no cancellation of orders placed under the “Same day Delivery” and within 90 minutes express delivery within radius of 10 K.M Category. If you feel that the product received is not as shown on the site or as per your expectation, you must bring it to the notice of Big C Customer Service within 24 hours of receiving the product. The Big C Customer Service Team will take an appropriate action after looking into your complaint.
Big C has all rights to cancel the order at any point of time.