About Us

Our Story

BIG C, as we know it today, evolved over last 21+ years to be known for great value and customer service. Big C’s history has a humble beginning with its first store started in Vijayawada in 2002. With satisfied customer base of over five crores and brand partnerships that was built with an aim to provide best buying experience for Mobile Phones, BIG C has been largest mobile retail chain in telugu states i.e. Andhra Pradesh & Telangana with an amazing network of over 220+ stores. BIG C also started its expansion in Tamilnadu since 2017

From winning the prestigious “Times Retail Icon of the Year” 5 times in a row (2015-2019) to the “SIBA Award” in Business Leaders Category, “Business Leader” Award 2017 by TV5, Times Business Awards in 2021 as a “Best Large Format Mobile Retail Chain”, BIG C's reputation is attributed to the loyal customer base built over a period of time.

In BIG C, the C stands for the Customer and also for Change. The customers charted the course that the company gladly followed and succeeded beyond words. BIG C has been adopting itself to the technological and socio economic changes throughout 21+ years of journey to provide great customer service. What remained unchanged are trust, value and experience which got strengthened with customers.

Trust

Being No. 1 retail icon is amazing and sustaining it for 21years is a testimonial to the trust customers have on brand. The brand is privileged to serve three generations within each family. The highest customer retention in the industry demonstrates the trust built over a period of time.

Experience

BIG C’s stores were equipped with live demos, guidance with specialists and expert advice that helps customers make a right decision. Launch of new model mobiles through BIG C stores have become a tradition for all major mobile brands. The policy of purchasing mobiles directly from manufacturers has given an advantage and has helped to grab major market share as well as to carve a niche among customers in Andhra Pradesh, Telangana and Tamilnadu. BIG C experience doesn't end here! The Brand also provides customers a massive range of EMI options in association with every major finance partner, 0% finance facility and variety of payment options.

Value

BIG C is focused to offer a great value to its customers through cashback offers, exchange offers, price drop deals. BIG C have exciting offers on every purchase i.e from free gifts to lucky draw offers during festive seasons. This remarkable customer experience has made Big C, the most preferred retail store for the highest number of customers.

From the Desk of Mr M. Balu Chowdary, Founder & CMD:

At Big C we are committed towards our customers, brand partners and our team members. For 21+ years, our relentless focus on our customers charted the course and here we are pushing our limits fearlessly to provide best experience and getting latest brands near you.

We are pioneers in this industry and came in with a genuine desire to improve the quality of life for the individuals in the communities by ensuring availability of latest mobile phones and gadgets. As we evolved into millennial generation, we are now a click away with faster, better and flexible delivery options including 90 minute delivery promise. Quality, service, innovation and cost effectiveness are the areas in which we do best and these have been the cornerstones of Big C’s success.

Looking ahead, Big C Mobiles anticipates further success with the imminent rollout of 5G technology, continuing to align with evolving telecom dynamics and diversifying its product offerings to include Smart TVs, laptops, air conditioners, and smart accessories.

Finally, I would like to convey that I feel extremely proud of my people, customers, channel partners, Media and the Press their efforts, contributions and perseverance that made Big C as a number 1 brand in AP and Telangana.

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